Our LED mask is not recommended for individuals who are

• Pregnant or breastfeeding,
• Suffering from epilepsy or light-triggered seizures,
• using medications that increase light sensitivity (e.g. certain antibiotics, accutane),
• diagnosed with skin cancer or undergoing treatments like chemotherapy or radiation,
• under 16 years old

Consult your doctor before use if you have any of the following medical conditions or concerns

No. Do not use the mask on open wounds, active infections, severe acne flare-ups, or highly sensitive areas. Wait until your skin has healed and consult a dermatologist before resuming use.

LED light therapy is a non-invasive and well-tolerated skincare treatment. It does not emit harmful UV rays and is generally considered safe for most skin types when used as directed.

However, individual results may vary, and those who are pregnant, have epilepsy, or are taking medications that increase light sensitivity (such as certain antibiotics, Accutane, or photosensitizing drugs) should consult with a healthcare professional before using the NORELAI mask.

The NORELAÍ LED Mask is a non-invasive, UV-free device designed for cosmetic use and is generally safe when used as directed. Some users may experience mild, temporary effects such as gentle warmth or slight redness, which typically subside quickly.

However, if you are photosensitive, have a skin condition, or are taking medications that increase sensitivity to light, we strongly recommend consulting your dermatologist or healthcare provider before use.

LED light therapy is generally considered safe for all skin types and tones. The NORELAI Mask uses non-invasive, UV-free light wavelengths that can be adjusted to target different skin concerns.

However, individual reactions may vary, and if you have a pre-existing skin condition, highly sensitive skin, or are using topical treatments, we recommend consulting with a dermatologist or medical professional before use.

Discomfort may result from incorrect use or pre-existing skin sensitivity. Always follow the instructions carefully. NORELAÍ is not liable for skin reactions caused by improper use, pre-existing conditions, or failure to follow the user guide.

For hygiene and safety reasons, used products are not eligible for return. We only accept returns of unused items in their original packaging within 14 days of delivery.

If your product arrives defective and unused, it is also eligible for a return or replacement.

Please review our Return & Refund Policy for full details.

The NORELAI LED Mask treats a full spectrum of skin concerns using three targeted light wavelengths, each with its own proven benefits.

Red light penetrates deep to stimulate collagen, smooth fine lines, and improve skin firmness.

Blue light targets surface bacteria to reduce acne, clear breakouts, and calm inflammation.

Yellow light soothes the skin, reduces redness, and boosts circulation for a visibly brighter, more even tone.

This multi-wavelength approach makes NORELAI ideal for addressing wrinkles, acne, dark spots, dullness, and sensitivity—all in one smart, non-invasive treatment.

With just 10 minutes per day, you’ll hit the sweet spot for photobiomodulation and kick‑start visible changes

10min/day is all you need to stimulate collagen and reduce inflammation

Even professional in-office treatments run 20min sessions, but at home masks safely deliver meaningful results in just 10-15minutes daily

Stick to your 10 min/day NORELAI routine, and you’ll be on track for that 28‑day transformation—without carving extra time out of your busy schedule!

For best results, use the NORELAI LED Mask at least 3 to 5 times per week for 10 minutes per session. It’s completely safe for daily use, and most users see the fastest improvements in skin tone, texture, and clarity with consistent daily sessions.

Dermatologists recommend regular use to stimulate collagen, reduce inflammation, and support long-term skin renewal—so the more consistent your routine, the more radiant your results.

With just 10 minutes a day, you’ll begin to notice subtle improvements in skin tone and texture within 1–2 weeks. For full visible repair—smoother fine lines, firmer skin, and more even tone—expect a 28‑day transformation with consistent daily use.

NORELAI tests also show that while you’ll see initial results around the one‑month mark, cumulative collagen and elastin production continues to build over 8–12 weeks, maximizing wrinkle reduction, skin firmness, and overall radiance.

Stick with your daily 10‑minute NORELAI routine, and you’ll be amazed at the ongoing transformation—starting at 4 weeks and peaking around 3 months.

No, it is not a medical device. The NORELAI LED Mask is a cosmetic wellness tool designed to support skin appearance. It is not intended to diagnose, treat, cure, or prevent any medical condition.

The NORELAÍ LED Mask is not designed for extended or unsupervised use. Always remain awake and attentive during treatments. Falling asleep may lead to overexposure, which can irritate the skin.

However, the Smart Console includes a built-in timer that automatically turns off the light after your session ends. While this adds a layer of safety, we still strongly advise against falling asleep while using the mask.

No, the mask cannot be used while charging. The Smart Console has a single USB-C port, which means you can either charge it or connect the mask for use — not both at the same time.

For your safety and optimal performance, always use the mask only when the Smart Console is fully charged.

Yes, LED light therapy can complement other skincare routines. It’s often used alongside serums and moisturizers to enhance their absorption and effectiveness. However, avoid combining it with treatments that increase photosensitivity unless advised by a professional.